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Kewaunee County Wisconsin
Child Support Specialist $20.63/hour   « Back

Under the direction of the Child Support Coordinator the specialist is responsible for determining a parent’s legal obligation in accordance with Wisconsin law in a confidential and objective manner.  This position works to establish, collect, and enforce child support ordered by the family courts and to establish paternity on non-marital children.  Appears and testifies in Court related matters both civil and criminal.

Coordination of Case Activities.

Acts as primary child support agency contact with payers, payees, and their attorneys.

Collaborate with courts, public, and private agencies regarding children and family issues.  Assist child support attorney in preparation of legal documents and brief in preparation for court hearings.

Case InitiationCoordinate openings and closings; create and process new cases in KIDS in response to new referrals; determine functional status and assign case appropriately.

 Locate participants, income and assets by conducting locate investigations utilizing various automated resources, collateral systems, and other methods.

Establish paternity by conducting interviews with mother or alleged father; determine and initiate process required to establish paternity for minor child.

Establish child support orders to include calculating financial obligations, coordinating court hearings, and negotiating child support stipulations.
Monitor and enforce child support orders.

Manage interstate cases.

Manage financial accounts to include conducting financial record reviews, reading and interpreting court orders, research application of payments, and interpret KIDS financial entries for participants, courts, and other agencies.

Attend training regarding court practices and procedures and State and interstate statutes governing child support.

Complete State new worker training program. 

The above duties are normal for this position.  These are not to be construed as exclusive or all-inclusive.  Other duties may be required and assigned.

Essential Knowledge and Abilities

Considerable knowledge of the functions, procedure, organization, law and regulations governing the administration of Child Support.
 Knowledge of resources available for obtaining needed information related to the agency’s program.
Ability to appear in court hearings and also to testify in all civil and criminal child support hearings.
Ability to exercise judgement and discretion in the application and interpretation of policies.
Ability to prepare legal documents and determine legal obligations based on income and judgement of this worker.
Ability to communicate with Judges, Family Court Commissioners, Attorneys, Sheriff Department, Department of Human Services, Government Offices, medical personnel, other county agencies both in State and out of State, employers, custodial parents, non-custodial parents, and both of their new spouses.
Ability to access and work with multiple, on-line State data bases.  These include, but are not limited to:  birth records, CARES, wage records, employer information, Credit Bureau, medical assistance records, Internal Revenue Service, Dept. of Corrections, Social Security Administration, etc.
Ability to deal with clients who become irate, agitated, or emotional due to legal decisions.
Ability to interpret complex instructional material.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, fractions, percentages, and interpret tax returns.
Ability to maintain confidentiality.
Ability to exercise independent judgement.
Ability to communicate effectively both orally and in writing.
Must pass a written Child Support Specialist Exam. 

Graduation from High School, GED, or equivalency.
Completion of post high school courses in an accredited paralegal program or family law course, desired.
Two years increasingly responsible office experience, preferably in a child support, law or court-related area.
An equivalent combination of experience and training which provides the required knowledge, skills and abilities. 

Physical Demands: The performance of tasks mainly involves inside, protected from weather conditions.  Ability to perform most work from a sedentary position.  Ability to function in situations encountered in a normal office setting.

Equal Opportunity Employer